Getting Started

• Enterprise Manager Overview
• Using Your Domain Name
• Creating Users

Frequently Asked Questions

• How do I setup an additional Enterprise Manager?
• How do I create a Mailing List?
• How do I reset passwords?
• How do I unlock and restore users?
• What can I configure for my entire enterprise?
• More…

How-To Guide

• Global Junk Mail Control
• Adding Email Aliases
• Mailing List Creation and Management
• Auto-Aliasing
• Billing and Technical Contacts
• More…

Getting Started

• DirectConnect Overview

Frequently Asked Questions

• What is DirectConnect?
• Can I synchronize my email using DirectConnect?
• Can I Synchronize My Shared Calendars?
• Can I Synchronize My Shared Contacts?
• More...

How-To Guide

• Setup DirectConnect
• Change Settings
• ODC log file

Troubleshooting

• Authentication Error when starting Sync
• Server Error When Starting  DirectConnect Sync
• In my DirectConnect settings, my password does not appear to have the correct number of characters.

Overview

• Files Overview

Frequently Asked Questions

• Can I upload an entire folder?
• How can I save a shared file to my hard drive?
• How do I create a new folder?
• How do I share a folder?
• How can I share a file?
• More…

How-To Guide

• Accessing File Cabinet Folders
• Adding File Cabinet Storage
• Changing Shared Access
• Check In/Check Out Shared Folders
• Creating New File Cabinet Folders
• More…

Troubleshooting

• Cannot Delete File / Folder
• Cannot Share File(s)
• Cannot Upload File
• Cannot Upload Folder
• Error Occurring When Opening A File
• More…

Overview

• Instant Messaging Overview

Frequently Asked Questions

• Can I hide from or block certain users?
• How do I add to my Currently Online List?
• How do I change notification settings?
• How do I know someone is online?
• How do I send an Instant Message?
• More…

How-To Guide

• Receiving Instant Messages
• Sending Instant Messages
• Currently Online List
• Audio Alerts
• Save Current Conversation
• More…

Troubleshooting

• IM Window Says "Waiting for User Authentication"
• User Online But Not Showing In Currently Online List

Overview

• Tasks Overview

Frequently Asked Questions

• Can Tasks be shared?
• How do I create a task?
• How do I delete a Task from the My Day screen?
• How do I delete multiple tasks?
• How do I edit Tasks?
• More…

How-To Guide

• Completed Tasks
• Delete Tasks
• Edit Tasks
• Modify Due Date
• New Task
• More…

Getting Started

• Contacts Overview
• Contact Sharing
• SimpleClick™

Frequently Asked Questions

• Can I print my contacts?
• Can I import my contacts from another program?
• How do I export my contacts?
• How do I share Contacts?
• More…

How-To Guide

• Creating a Contact
• Creating a Group
• Display Options
• Editing a Contact
• Enterprise Contacts
• More…

Troubleshooting

• Cannot Export Contacts
• Cannot Import Contacts
• Cannot Modify Enterprise Contacts
• Contacts Icon Not Displaying

FAQ   |  HOW-TO GUIDES   |  OVERVIEW   |  SETTINGS & REFERENCE MATERIAL  

TROUBLESHOOTING  |  SYSTEM STATUS | POSTMASTER SITE  |  HOSTED EXCHANGE

Getting Started

• Logging In
• System Requirements
• Using Your Domain Name 
• Real Time Mobile Email Sync

• Outlook/Android/IOS/Mobile Email Setup
• Calendar Sharing
• Shared Contacts
• Registered Email

• Importing Contacts
• Configure Your Signature  
• Account Information
• Email Archive Services

Managing Your Enterprise

• Overview
• Creating Users
• Adding Email Aliases
• Global Junk-Mail Control

• Upgrading Your Enterprise
• Domains Management
• Mailing Lists
• Configure an Enterprise Footer

• Email Archive Services
• Billing Information
• Adding Additional Storage
• More...

Application Help

• Email 
• Contacts
• Calendar
• Enterprise Manager

• Instant Messaging
• Tasks
• Files
• FTD- Sending Flowers
• Amazon - Sending Gifts

• eFax
• Travel Planning
• Yahoo! Search
• Email Marketing
• Layout Manager