BlueTie will not be performing Network Maintenence scheduled for Sunday, June 28th from 1am-5am EDT US.

If you have any questions, please contact BlueTie Support.

Thanks,

BlueTie Support Team
1-800-BLUETIE option 3
support@bluetie.com

We will be performing an emergency build tonight, June 10th, from 5pm - 6pm EDT to resolve an issue regarding PDF attachments that was introduced by the build on Monday, June 8th.  The current behavior is that, is many cases, when the end-user clicks on a PDF attachment to open it, nothing happens.  After the build, all PDF attachments are expected to open properly as per the end-user's browser settings.

Please contact BlueTie Support if you have any questions.

Thanks,

BlueTie Support Team
1-800-BLUETIE option 3
support@bluetie.com

• Blocking email from known spammer addresses.
• Identifying obscene words in the email.
• Identifying a form e.g. 'click here to buy this rubbish'.
• Identifying certain sales/marketing or other flagged words. 

Many spammers have learned to beat these systems by:

• Sending each individual spam email from a different address.
• Utilizing images rather than text, so it can't be read by your computer
• Including only a link in the email body, not a form. The link will redirect you to a Web site which contains the form.

• Do not reply to, or forward long chain emails. Spammers often harvest the email addresses within the email’s history, knowing they are legitimate addresses. The same applies for links received in spam emails. Spammers often have multiple, unique pages on their web sites. Once you click on a link, it will determine that your email address is legitimate and active.
• Create a generic, temporary address to use for any online activity such as purchasing and registering for websites/services. This is especially important when posting in discussion forums or any other public online location. Frequently delete and replace this email alias, effectively making you a moving target for spammers.
• Only provide your email address to a trusted party. If providing your email address is optional, leave it blank. If it is required, use your temporary email alias.
• Never unsubscribe from Spam that you receive. Unsubscribe Links within spam emails is a common way that spammers verify that an email address is valid and active. However, if you are receiving marketing emails from a known company (one you know you’ve provided your email address to) it is usually safe to unsubscribe. The general rule of unsubscribing is, if you don’t know the sender, don’t unsubscribe.
• Never rely on free, generic email services to host your business email. Often, these companies make money by selling the email addresses of the mailboxes they are hosting.
• Never sign-up for a service claiming to be a “Do Not Spam List”. Often, they are spammers who use this as technique to gather mass amounts of legitimate email addresses.
• When publishing your email address on Web pages, don’t use the traditional user@domain.com format. Break up your email address so that automated scripts aren’t able to indentify your address on the website. Try spelling out the email address [ex., user (at) domain (dot) com].
• Carefully read all online forms you fill out. Often, these forms will have opt-in boxes pre-checked, giving them permission to provide your email address to third-party partners. Ensure that these boxes are unchecked.   Also, when filling out these forms, look for a disclaimer explicitly stating that your email address will not be sold. Some companies may resell their users’ information to other parties (who may be spammers).
• Use a spam filter. This may be the most important step and your most useful protection from spammers. Make sure that you are using your spam filter and that it is set up correctly.  If you are unsure or have questions, consult your Admin (if one is available).
• If your organization has an IT department or an Admin, report any spam that gets through to your inbox to the correct persons. This way your IT department or an Admin can adjust the spam filters to reduce spam infiltration.

On Saturday November 15th, BlueTie will be performing Network maintenance from 12AM to 6AM EST.  We do not anticipate any interruption of service during this window.

Please contact us should you have any questions or concerns.

Thank You!
BlueTie Support
support@bluetie.com

Hello!
BlueTie will be performing Network maintenance beginning on Sunday 11/17 through 11/21.  The maintenance windows on each of these days will be from 11pm EST to 6am EST.  There is no expected user impact during this time, but staff will be monitoring our systems throughout those windows.
If you have any questions or concerns, please let us know.

Thank you!

BlueTie Support
support@bluetie.com
1-800-BLUETIE Option 3

Hello!

We will be performing maintenance to the BlueTie system on Tuesday August 12th at 5pm EDT.  Users should not see any interruption in service during this time.

Please let us know if you have any questions.

Thank you!

BlueTie Support

support@bluetie.com
1-800-BLUETIE Option 3

Hello!

We will be performing maintenance on Tuesday August 12th at 5pm EDT. 

6-9-08 @ 4:48 pm EST

Email delivery times have returned normal at this time.  Mail volumes continue to be high and we will continue to monitor for issues and improvements.  Thank you again for your patience.

BlueTie Support

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6-9-08 @ 2:08 pm EST

Email delivery times have improved however, the mail volumes continue to be high and delays are still intermittent.  We continue to work on a resolution and hope to have another update shortly.

Thank you for your patience during this matter.

BlueTie Support

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6-9-08 @ 10am EST

Currently, some BlueTie customers are experiencing slight email delivery delays. The delays range from a few minutes to as long as 15 minutes.   There has been a recent outbreak of Trojan viruses that we believe may be attributing to an unusually high volume of spam mail.  We are working very quickly towards a resolution and will have an update shortly.

We are very sorry for the inconvenience. Thank you for your patience.

BlueTie Support

On Sunday, June 8, our fax partner, eFax, will be performing software upgrade maintenance.  During this time, the fax application will be unavailable for approximately 1-2 hours.

Thank you,
BlueTie Support