Step 1: Click on the message that was flagged as junk
Step 2: Open the message header
Step 3: Check the X-Spam-Status to determine the score that the message received
Step 4: Check the SPAM scoring table to determine how the score matches up with the account SPAM threshold
Step 5: Check the X-Spam-Report to determine why the message was flagged as junk
Determining Why A Message Was Flagged As Junk
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