Note: Holding the CTRL key down will allow pop-ups to go through on most pop-up blockers
Step 1: Make sure a supported operating system and browser are being used
Step 2: Make sure all pop-up blockers are disabled or that www.bluetie.com (or branded URL) is in the allowed list
Step 3: Clear cache
Step 4: Disable Internet Security
Step 5: Check for Windows updates
