Real-time Mobile email is a paid feature and must be enabled by an Enteprise Administrator.
To enable (Enterpris Managers):
1. Click Enterprise Manager button
2. Click on the username that you wish to enable Real-time Mobile Email for
3. Click the Modify Access button
4. Check the box next to Real-Time Mobile Email*
5. Click Save
*Real-time Mobile Email also requires the user to have Mobile Sync and when checking the box, you will be prompted to also select Mobile Sync, if it is not already enabled.
Once the above is completed, instruct your user to log out and then log back in. They will then access the Mobile Wizard via their user preferences menu.
