If you would like to retrieve your eFax Number or PIN, please visit https://www.efax.com/efax/twa/page/forgotPassword to verify your account information. Your eFax Number or PIN will be sent to the email address specified as the contact address for your eFax account.
If you continue experiencing problems, please contact Customer Service, to provide the following information for verification:
• Old Email Address(es) listed for your eFax number
• New Email Address, at which you want to receive faxes
• Zip Code, according to your eFax account’s Billing Information
• Last 4 digits of your Credit Card Number, to which your eFax account is billed (if applicable)
Upon verification, we will send your account information to your new email address.
