Learn more about sending faxes right from your inbox.
During the eFax account set-up process you are assigned a fax telephone number which others may use to send you faxes.
eFax subscribers have all inbound faxes delivered directly to the email address or addresses they have specified during the eFax account set-up process. Users may specify up to 5 email addresses, each of which will receive a copy of all inbound faxes.
Received faxes appear in the user’s inbox with From defined as “eFax” <message@inbound.efax.com>, and Subject defined as “eFax from [name, if any, configured in sending fax] – X page(s), caller ID: XXX-XXX-XXXX.
The actual content of the fax message is included with the email as an attachment, in either Adobe PDF, Tagged Image FileTIF, or eFax proprietary EFX format, as specified in the users’ preferences during eFax account set up. This preference may be modified by logging directly into the user’s eFax account at www.eFax.com.
Faxes received by eFax customers are stored online for 1 year by eFax in each user’s eFax Message center, which can be accessed by logging directly into the user’s eFax account at www.eFax.com.
NOTE: Fax-On-Demand users may not receive faxes.
To send a fax using eFax:
1. In the email application, click the NEW dropdown arrow.
2. Select FAX -- If you do not have eFax credentials stored in BlueTie, click "Learn More/Sign Up".
3. The Compose Fax window will open.
4. Click TO to bring up your Simple Click contact list. Click the contact(s) you'd like to send the fax to. The contact’s fax number will automatically be added (If contact has no fax number, you will be prompted to enter one). Additionally, you may manually enter fax numbers into the TO: field.
5. If you'd like to include a coversheet, ensure that the "Include Cover Page" box is checked.
6. We recommend that you fill out the cover sheet with the following fields: To; Company; Fax Number; From; Date; Re (Subject). All text from the fax/email message will be included as a ‘Cover Message’ in the fax coversheet.
7. Add desired attachments.
NOTE: attachments included with the messages will be provided to recipients as additional fax pages.
8. Click SEND
You will receive a confirmation email message stating that the fax transmission was successful. If the fax was sent using the on-demand process, a summary of the charges will be included in the confirmation message. If the fax transmission was not successful, you will be notified that the transmission failed.
To set your eFax preferences:
1. While inside your BlueTie account, click on Preferences
2. Click eFax Settings underneath the Email heading
3. If you have already registered for an eFax account, you may view, edit or delete your eFax account number and pin.
4. You may also check the box to have your contact information automatically updated with your eFax fax number.
NOTE: If you have not registered with eFax, you may click the "Learn More/Sign Up" button from the eFax preferences (which will bring you to eFax's website in a new browser window).
To Sign Up for an eFax Account:
There are two ways to register for an eFax account within the BlueTie application.
Method #1
1. While inside your BlueTie account, click on Preferences
2. Click eFax Settings underneath the Email heading
3. Click the Learn More/Sign Up button
4. A new browser window will open, taking you to the eFax website where you may sign up
Method #2
1. While inside your Email Application, click the New dropdown arrow
2. Select Fax
3. In the eFax pane that opens, click the Learn More/Sign Up button
4. A new browser window will open, taking you to the eFax website where you may sign
Upon completion of the registration:
You will receive a confirmation email from help@mail.efax.com with the subject line “Welcome to eFax Plus”. This confirmation email contains your new eFax Number and PIN.
Within your eFax confirmation email message, you will see a button in the email header which will allow you to save your credentials in you BlueTie account. When you click this button, your credentials will be saved, and you will be given the option to add your fax number to your enterprise contact.
You will also be sent an email message with pointers on how to use eFax within the BlueTie application.
Fax-On-Demand is a low-cost fax service that you can use as-needed, without having to commit to monthly payments.
To use Fax-On-Demand:
1. While inside your Email Application, click the New dropdown arrow
2. Select Fax
3. Click the Send Now Using Fax-On-Demand button
4. Enter your billing information
5. Click Save
6. The Compose Fax window will open.
7. Using your Simple Click list, click the contact(s) you'd like to send the fax to. The contact’s fax number will automatically be added. Additionally, you may manually enter fax numbers into the TO: field.
8. If you'd like to include a coversheet, ensure that the "Include Cover Page" box is checked.
9. We recommend that you fill out the cover sheet with the following fields: To; Company; Fax Number; From; Date; Re (Subject). All text from the fax/email message will be included as a ‘Cover Message’ in the fax coversheet.
10. Add desired attachments.
NOTE: attachments included with the messages will be provided to recipients as additional fax pages.
11. Click SEND
You will receive a confirmation email message stating that the fax transmission was successful. If the fax was sent using the on-demand process, a summary of the charges will be included in the confirmation message. If the fax transmission was not successful, you will be notified that the transmission failed.
To use a coverletter with your eFax:
1. In the email application, click the NEW dropdown arrow.
2. Select FAX -- If you do not have eFax credentials stored in BlueTie, click "Learn More/Sign Up" and register for an eFax account.
3. The Compose Fax window will open.
4. Ensure that the Include Cover Page box is checked
5. Enter the Subject of the Fax in the Subject Field
6. Enter the body of the coverletter.
NOTE: eFax's coverletter composition interface is only compatible with plain text characters. No special characters, fonts, colors or any other text customization is permitted.
You may also create your own coverletter in a separate program (ie., Microsoft Word) and attach that as the first sheet of the fax, effectively creating your own coverletter. You may use whichever fonts and customizations to this coverletter as you'd like.