eFax

Throw away your fax machine and visit your inbox! Sending a fax has never been easier.

Can I use my eFax Corporate account?

At this time, eFax corporate is not supported through the BlueTie interface.  eFax intends to add this functionality for use in the future, but official dates have not been released.

Do I need to sign up monthly?

If a monthly commitment is not right for you, just click "Send Now Using Fax-On-Demand". Fax-On-Demand is a low-cost fax service that you can use as-needed, without having to commit to monthly payments.

Send faxes anywhere in the U.S. and to more than 20 countries for just $0.75 (USD) for the first page, and $0.25 for each additional page per fax transmission. Please note that each recipient of your fax will be counted as a separate transmission.

How can I send an eFax?

You Can send an eFax in two different ways:

1. Enter your Email application

2. Click on the arrow in the New button on your tool bar

3. Using the dropdown menu, select Fax

4. From the next screen, choose from the options: Learn More/Sign Up, Already a User, Send Now Using Fax-On-Demand

5. Follow the prompts to send an eFax

Or

1. Enter your Contacts application

2. Choose a Contact (that has a fax number stored)

3. Click the Send Fax icon

4. Follow the prompts to send an eFax

How do I Add my eFax # to my Contacts profile?

To Add your eFax # to your Contacts profile

1. Go into your Add my eFax # to my Contacts profile

2. Under Email select eFax Settings

3. Fill in your eFax Number and eFax Pin

4. Check the box that read: "Add my eFax # to my Contacts profile"

5. Save your Preference changes

How much does an eFax cost per month?

eFax Pricing

Your 30-day free trial includes receiving up to 130 fax pages and sending up to 30 fax pages free. After 30 days, your eFax Plus subscription will automatically continue at $16.95 (USD) a month, which includes receiving up to 130 fax pages and sending up to 30 fax pages a month free. Receiving faxes over the included amount costs $0.15 (USD) a page and sending faxes over the included amount to numbers in the U.S. costs $0.10 (USD) a page. To check eFac rates for sending faxes to numbers outside the U.S. click on the eFax options within the eFaz window Note: For toll-free eFax numbers, all incoming fax pages are $0.20 (USD) a page and no free pages are included. Value Added Tax (VAT) may apply to these prices depending on your country of residence. See the eFax Customer Agreement for complete details.

How to Obtain your eFax Number and/or PIN?

If you would like to retrieve your eFax Number or PIN, please visit https://www.efax.com/efax/twa/page/forgotPassword to verify your account information. Your eFax Number or PIN will be sent to the email address specified as the contact address for your eFax account.

If you continue experiencing problems, please contact Customer Service, to provide the following information for verification:

   • Old Email Address(es) listed for your eFax number
   • New Email Address, at which you want to receive faxes
   • Zip Code, according to your eFax account’s Billing Information
   • Last 4 digits of your Credit Card Number, to which your eFax account is billed (if applicable)

Upon verification, we will send your account information to your new email address.

I already have an eFax account, can I still use it?

Yes, you can still use your pre-existing eFax account. All you would need to do is click on the option that says 'Already a User' and enter in your current account information.