Logging In

BlueTie provides several ways of logging into your account. Please see the frequently asked questions below for more information.

Can I login from my mobile device?

Yes. Our mobile site allows you to access your personal Email, Contacts, Calendar, and Tasks.

To login to your account from a mobile device:

1) Open your web browser* and go to: mobile.bluetie.com
2) Enter your Username and Password
3) Check the Save Login Info box if you don't want to re-enter the login information again
4) Click the Login button

* - The device must have at least a WAP 2.0 compliant browser

How do I unlock my account?

To unlock your account and reset your password, use the Forgot your Password? link available on the login page.

To use the Forgot Your Password? link:
1) Enter your username (in "username.enterprise" format, or the Email address assigned to your account)
2) Click the Next button
3) Confirm your identity by answering both security questions
4) Click the Next button
5) You will be assigned a randomly generated password to use the next time you login.  Copy this password (highlight and press Ctrl+C simultaneously) and paste it (Ctrl+V) into the Password field upon your next login.  Once you login successfully, you will be prompted to change your password to something more unique and personal.


What is Lite mode?

BlueTie Lite is built for speed and is optimized for wireless and dial-up users.  Lite mode provides basic functionality to the web application by allowing quick access to both your Email and personal Contacts.

What is my password?

Your password is assigned to you by your Enterprise Manager.

If you don't know your password, use the Forgot your Password? link to have one randomly assigned to you and login. You will be prompted to change your password to something more unique and personal when you successfully login to your account.

What is my username?

Your username is assigned to you by your Enterprise Manager.

Usernames consist of at least 2 characters and may be created in many naming conventions. Common usernames are a first initial and last name, or first name only.

For example: John Smith is a user in the "example" enterprise. His username may be:


Please contact your Enterprise Manager to obtain this information.

What is secure login?

Note: Secure login encrypts and decrypts all data being viewed on a page. As a result, Secure Mode is the slowest of our available login methods.

All login processes are secure, regardless of the type of login you choose (SSL, Lite, Mobile, or Rich). Secure login, however, ensures that all of your account session is secure by adding an extra layer of protection (SSL or Secure Socket Layer) for all data being transmitted.

Why is my account locked?

Usually an account is locked because of 5 invalid login attempts to the web application. If your account has been locked for 5 invalid logins, you can use the Forgot your Password? link or contact your Enterprise Manager to have the account unlocked.

If the account is not locked for 5 invalid login attempts, please check with your Enterprise Manager.