The Enterprise Manager has the ability to login to a user account without needing to obtain or reset the users password. By using the login feature, the Enterprise Manager is logged directly into the users account and can modify settings as needed.
To Login as User:
1) From the Enterprise menu, click on View Accounts.
2) Click on the username to go to the User Profile screen.
3) Click on the Login as User button.
4) You will now be automatically be logged into the users account.
***NOTE: Only one person can be logged into an account at a time, therefore logging in will potentially log the user out of their session. To verify that the user is currently offline, check the status listed under the username on the User Profile screen.
Related Links:
- User Email Preferences