BlueTie Pop/IMAP Server Settings are as follows:
POP: pop.bluetie.com
IMAP: imap.bluetie.com
SMTP: smtp.bluetie.com
Note: We no longer provide support for Outlook 2010 or earlier.
Email Setup
Step 1:
From the home screen, open the Settings, and then touch Email.
Step 2:
Enter your Email address and Password then select Next.*
Step 3:
Enter a name for your account, the name to be displayed on outgoing messages then select Done. Your account is setup and your Inbox will be displayed. If prompted for type of account go to Step 4.
Step 4:
Select the type of email account. (POP/IMAP)
Step 5
Enter your Incoming Server Settings:
Note: IMAP is a mirror image of your webmail emails, so if you delete emails via IMAP account, it will delete the emails from your webmail account as well. IMAP is recommended when you have multiple accounts setup. You'll also see all of your webmail folders ( and vice-versa) when using IMAP. Pop brings over a copy of your inbox messages only
POP: pop.bluetie.com
IMAP: imap.bluetie.com
Then select Next.
Step 6
Enter the Outgoing Server Settings: smtp.bluetie.com
You'll also either need to check the box for Outgoing Server Requires Authentication or you'll need to enter your full email address and password again:
Go to Settings > Mail, then tap Accounts.
Tap Add Account, tap Other, then tap Add Mail Account.
Enter your name, email address, password, and a description for your account.
Tap Next.
Mail will try to find the email settings and finish your account setup.
If Mail finds your email settings, tap Done to complete your account setup.
If Mail can't find your account settings automatically:
If Mail can't find your email settings, then you need to enter them manually. Tap Next, then follow these steps:
Choose IMAP or POP for your new account. If you aren’t sure which one to choose, contact your email provider.
Enter the information for Incoming Mail Server and Outgoing Mail Server. These would be:
Incoming:
IMAP - imap.bluetie.com
POP - pop.bluetie.com
Outgoing Server (Requires Authentication with Bluetie Email/Password):
smtp.bluetie.com
Topics:
Topics:
...
Please click the links below for instructions on setting up Mozilla Thunderbird.
Configuring POP3 Setup for Thunderbird
1. Click on Tools
2. Click on Account Settings
3. Click on Add Account
4. Select Email Account
5. Fill in Your Name and Email Address and click the Next button
6. Select POP as the type of incoming server
7. Type pop.bluetie.com into the Incoming Server field and click the Next button
8. Type your User Name (username.enterprise or email address) and click Next
9. Leave Account name as your email address and click Next
10. Verify Download messages now is checked and Click the Finish button
11. You will be prompted for the password, fill in and choose if you want Thunderbird to remember the password and then press OK
12. Click Tools and select Account Settings
13. Click Outgoing Server from the pane on the left and click the Add button
14. For the Server Name, type smtp.bluetie.com
15. Check the box for Use name and password and fill in your User Name (username.enterprise)
16. Click the OK button and then click the OK button again
Configuring POP3 Setup for Thunderbird w/SSL
1. Click on Tools
2. Click on Account Settings
3. Click on Add Account
4. Select Email Account
5. Fill in Your Name and Email Address and click the Next button
6. Select POP as the type of incoming server
7. Type pop.bluetie.com into the Incoming Server field and click the Next button
8. Type your User Name (username.enterprise or email address) and click Next
9. Leave Account name as your email address and click Next
10. Verify Download messages now is checked and Click the Finish button
11. You will be prompted for the password, fill in and choose if you want Thunderbird to remember the password and then press OK
12. Click Tools and select Account Settings
13. Click Outgoing Server from the pane on the left and click the Add button
14. For the Server Name, type smtp.bluetie.com
15. Check the box for Use name and password and fill in your User Name (username.enterprise)
16. Under the Use Secure Connection check SSL
17. Click on the Server Settings and select Use Secure Connection (TLS)
18. Click the OK button and then click the OK button again
IMAP Setup
1) Click Create a new account
2) Select Email account
3) Fill in Your Name and Email Address and click the Next button
4) Select IMAP as the type of incoming server
5) Type imap.bluetie.com into the Incoming Server field
6) Type your User Name (username.enterprise or email address) and click Next
7) Leave Account name as your email address and click Next
8) Verify Download messages now is checked and Click the Finish button
9) You will be prompted for the password, fill in and choose if you want Thunderbird to remember the password and then press OK
10) Click Tools and select Account Settings
11) Click Outgoing Server from the pane on the left and click the Add button
12) For the Server Name, type smtp.bluetie.com
13) Check the box for Use name and password and fill in your your User Name (username.enterprise)
14) Click the OK button and then click the OK button again
Configuring IMAP Setup for Thunderbird w/SSL
1. 1) Click on Tools
2. Click on Account Settings
3. Click on Add Account
4. Select Email Account
5. Fill in Your Name and Email Address and click the Next button
6. Select IMAP as the type of incoming server
7. Type imap.bluetie.com into the Incoming Server field
8. Type your User Name (username.enterprise or email address) and click Next
9. Leave Account name as your email address and click Next
10. Verify Download messages now is checked and Click the Finish button
11. You will be prompted for the password, fill in and choose if you want Thunderbird to remember the password and then press OK
12. Click Tools and select Account Settings
13. Click Outgoing Server from the pane on the left and click the Add button
14. For the Server Name, type smtp.bluetie.com
15. Check the box for Use name and password and fill in your your User Name (username.enterprise)
16. Under the Use Secure Connection check SSL
17. Click on the Server Settings and select Use Secure Connection (SSL)
18. Click the OK button and then click the OK button again
When configuring your mail clients for your BlueTie Home account, please use the following settings:
IMAP is highly recommended over POP.
IMAP Incoming Server: imap.bluetiehome.com
IMAP Incoming Server Port: 993
Please turn on SSL
POP Incoming Server: pop.bluetiehome.com
POP Incoming Server Port: 995
Please turn on SSL
SMTP Outgoing Server: smtp.bluetiehome.com
SMTP Outgoing Server Port: 587
Please turn on TLS
If you have any questions, please reach out to our support team at support@bluetiehome.com