User Creation

Frequently asked questions on setting up new users in your enterprise.

Can I create a standard plan for all users?


In the Enterprise Preferences, you can set the default plan profile for each new user created.

1.) Go to Preferences and select Account Defaults.

2.) Under Application Access, Add or Remove the features included in your default plan. 

3.) Click Save.

How do I create users?


1.) Click on the Enterprise icon.

2.) Go to Create Account

3.) Select the Division you wish to enter the user in.  Click Create Account.

4.) Assign a username and password, and the remainder of the user info. Click on Next.

5.) Select the Email plan to assign to the user.  Go to Finish or Customize Plan if you wish to modify features.


How many users can I create?


If you are a BlueTie user, you may create up to 20 users in one enterprise.

You may have an unlimited number of users when you sign up for the BlueTie Pro plan. 

What are aliases, and how do I add them to users?


An alias is just another name attached to your domain to form an email address.

For example, John Smith's username is jsmith.mygigemail.  His default alias (sent in the From section on his email) is  He also has the aliases of and  John has a total of 3 aliases.


To add an alias to a user, go to Enterprise select the user you wish to modify.  

1.) Go to Email Aliases and New Alias.

2.) Select the domain and format for the new alias, or enter it into the text box. You may also set a catch-all alias so all emails into that domain are delivered to that user.

3.) You can also set the default alias for that user by checking the box.

4.) Click Create.


To add an alias to all users, go to Preferences and Email Domains and Aliases.

1.) Select the domain to alias, and click on Alias all users.

2.) Select Yes, and Set As Default to set that alias as the sender address for all users.

3.) To simply add the alias to all users, click Yes.