Microsoft Outlook Express and Outlook 2000
1.) Click Tools
2.) Click Accounts
3.) Click the Mail tab
4.) Double-click on the BlueTie account
5.) Click the 'Advanced' tab
6.) Slide the 'Server Timeout' knob all the way to the right
7.) Click 'Apply' (if available), then 'OK', and then 'Close'.
Microsoft Outlook 2002 (XP) and Outlook 2003
1.) Click Tools
2.) Click Email Accounts
3.) Click View or Change Existing Email Accounts and click Next
4.) Double-click the BlueTie account
5.) Click on More Settings button
6.) Click the Advanced tab
7.) Slide the 'Server Timeout' knob all the way to the right
8.) Click 'OK', then 'Next', and then 'Finish'