Microsoft Outlook Express and Outlook 2000
1.) Click Tools
2.) Click Accounts
3.) Click the Mail tab
4.) Double-click on the BlueTie account
5.) Verify that the email address is entered correctly and is assigned to the username
6.) Click the 'Advanced' tab
7.) Verify that the incoming port is 110 (143 if using IMAP) and the outgoing port is either 25 or 5125
8.) Click 'Apply' (if available), then 'OK', and then 'Close'.
Microsoft Outlook 2002 (XP) and Outlook 2003
1.) Click Tools
2.) Click Email Accounts
3.) Click View or Change Existing Email Accounts and click Next
4.) Double-click the BlueTie account
5.) Click on More Settings button
6.) Click the Advanced tab
7.) Verify that the incoming port is 110 (143 if using IMAP) and the outgoing port number is either 25 or 5125
8.) Click 'OK', then 'Next', and then 'Finish'
Mozilla Thunderbird
1.) Click Tools
2.) Click Account Settings
3.) Click on Server Settings underneath the BlueTie account
4.) Verify that the port is 110 (143 if using IMAP)
5.) Click 'Outgoing Server (SMTP)' from the box on the left
6.) Click on smtp.bluetie.com and then click the 'Edit' button
7.) Verify that the outgoing port number is either 25 or 5125
8.) Click 'OK' and then 'OK' again
Apple Mail
1.) Click Mail
2.) Click Preferences
3.) Click the BlueTie account
4.) Click the Server Settings button
5.) Verify that the outgoing port is set to either 25 or 5125
6.) Click the Advanced button
7.) Verify that the Port at the bottom of screen is set to 110 (143 if using IMAP)
8.) Click the 'X' in the upper left corner of window
1.) Click Tools
2.) Click Accounts
3.) Click Mail
4.) Double-click on the BlueTie account
5.) Click Account Settings
6.) Click the Advanced Receiving Options button
7.) Verify the port is set to 110 (143 if using IMAP)
8.) Close the window by clicking the box in upper-left corner
9.) Click the Advanced Sending Options button
10.) Verify the SMTP port is set to either 25 or 5125
11.) Close the window by clicking the box in upper-left corner
12.) Click 'OK'
Qualcomm Eudora
Eudora sets the default ports automatically depending on the type of account created. To change the outgoing port please see below:
1.) Click the Eudora menu
2.) Click Preferences
3.) Click the Getting Started icon
4.) Change the SMTP Server from smtp.bluetie.com to smtp.bluetie.com:5125