Verify POP Settings

Microsoft Outlook Express and Outlook 2000
1.) Click Tools
2.) Click Accounts
3.) Click the Mail tab
4.) Double-click on the BlueTie account
5.) Verify that the email address is entered correctly and is assigned to the username
6.) Click the Servers tab
7.) Verify that the incoming mail server is a POP3 server
8.) Verify that the incoming server is pop.bluetie.com
9.) Verify that the outgoing server is smtp.bluetie.com
10.) Verify that the username is entered correctly under logon information
11.) Verify that  Log on using Secure Password Authentication is NOT checked
12.) Verify that Server Requires Authentication is checked
13.) Click the Settings button and verify that Login using same settings as my incoming mail server is selected
14.) Click the Advanced tab
15.) Verify that the incoming port is 110 and the outgoing port is either 25 or 5125
16.) Verify that This server requires a secure connection is NOT checked under the Incoming and Outgoing Server Port Numbers
17.) Click Apply (if available), then OK, and then Close

Microsoft Outlook 2002 (XP) and Outlook 2003
1.) Click Tools
2.) Click Email Accounts
3.) Click View or Change Existing Email Accounts
4.) Click Next
5.) Double-click on the BlueTie account
6.) Verify that the email address is entered correctly and is assigned to the username
7.) Verify that the username and password are entered correctly

8.) Verify that  Log on using Secure Password Authentication is NOT checked
9.) Verify that the incoming server is pop.bluetie.com under server information
10.) Verify that the outgoing server is smtp.bluetie.com under server information
11.) Click the More Settings button
12.) Click the Outgoing server tab
13.) Verify that My Outgoing Server Requires Authentication is checked
14.) Verify that Login using same settings as my incoming mail server is selected
15.) Click the Advanced tab
16.) Verify that the incoming port is 110 and the outgoing port is either 25 or 5125
17.) Verify that This server requires a secure connection is NOT checked under the Incoming and Outgoing Server Port Numbers
18.) Click OK, then Next, and then Finish

Mozilla Thunderbird
1.) Click Tools
2.) Click Account Settings
3.) Click on Server Settings underneath the BlueTie account
4.) Verify that the servername is pop.bluetie.com
5.) Verify that the username is entered correctly
6.) Verify that Use Secure Connection is set to Never and that Use secure authentication is not checked
7.) Check with user to verify whether Leave messages on server is checked
8.) Click on Outgoing Server (SMTP) from the box on the left
9.) Click on smtp.bluetie.com and then click the Edit button
10.) Verify that the outgoing server is smtp.bluetie.com under server information
11.) Verify that Use name and password is checked and that the username is entered correctly
12.) Click the OK button
13.) Verify that the password is entered correctly by clicking on Tools then Options
14.) Click on the Privacy icon and then click the Passwords tab
15.) Click on the View Saved Passwords button
16.) Click on the Show Passwords button and click Yes to verify that the password is entered correctly
17.) Click the Close button

Apple Mail
1.) Click Mail
2.) Click Preferences
3.) Click the BlueTie account
4.) Click the Account Information button
5.) Verify that email address is entered correctly and is assigned to the username
6.) Verify that that the Incoming Mail Server is set to pop.bluetie.com
7.) Verify that username and password are entered correctly
8.) Verify that Outgoing Mail Server (SMTP) is set to smtp.bluetie.com
9.) Click the erver Settings button
10.) Verify that the outgoing port is set to either 25 or 5125
11.) Verify Authentication is set to Password
12.) Verify that the outgoing username and password match the incoming username and password
13.) Click the Advanced button
14.) Verify that Keep copies of messages for offline viewing is set to Don't keep copies of any messages

Microsoft Entourage
1.) Click Tools
2.) Click Accounts
3.) Click Mail
4.) Double-click on the BlueTie account
5.) Click Account Settings
6.) Verify that the email address is entered correctly
7.) Verify that the username is entered correctly under Account ID
8.) Verify that the POP server is pop.bluetie.com
9.) Click the Advanced Receiving Options button
10.) Verify the POP port is set to 110
11.) Close the window by clicking the box in upper-left corner
12.) Verify that the SMTP server is smtp.bluetie.com
13.) Click the Advanced Sending Options button
14.) Verify the SMTP port is set to either 25 or 5125
15.) Verify that SMTP server requires authentication is checked and Use same settings as receiving mail server is selected
16.) Close the window by clicking the box in upper-left corner
17.) Click OK

Qualcomm Eudora
1.) Click the Eudora menu
2.) Click Preferences
3.) Click the Getting Started icon
4.) Verify that the User Name is entered correctly
5.) Verify that the Mail Server is set to pop.bluetie.com
6.) Verify that a Real Name is entered. This is usually First, Last name
7.) Verify that the SMTP Server is set to smtp.bluetie.com
8.) Verify that the email address is entered correctly and is assigned to the username
9.) Click the Checking Mail icon
10.) Verify that Mail Protocol is set to POP
11.) Verify that Authentication is set to Password
12.) Verify that Save Password is checked
13.) Click the Sending Mail icon
14.) Verify that Allow authorization is checked

Configuring POP3 for Outlook Express and 2000 w/SSL
  1. Launch Outlook Express
  2. Click Tools --> Accounts, The Accounts window appears
  3. Click the Mail tab
  4. Click the Add button then choose Mail, the Internet Connection Wizard appears.
  5. Add your Display Name. Enter the name you want others to see in the From: field when you send E-mail, then click Next.
  6. Enter your E-mail address, then click Next
  7. Do not change the value beside "My incoming mail server is a". It should remain set to POP3.
  8. Input the POP3 server as pop.bluetie.com into the Incoming mail server field.
  9. Input the SMTP server as smtp.bluetie.com into the Outgoing mail server field. Click Next.
  10. Enter your complete E-mail address or User Name (mailboxname@domainname.com) in the Account Name field.
  11. Enter your BlueTie account password and click Next.
  12. Note: You can set Outlook Express to remember your password if you don't want to type it in every time you check for new messages.
  13. Click Finish, the Internet Connection Wizard will close.
  14. Click the Mail tab, the Mail Accounts window appears
  15. Click the account you just created, then click the Properties button
  16. Click the Servers tab
  17. Check the box beside My server requires authentication, then click the Settings button
  18. Select Use same settings as my incoming mail server and click OK
  19. Click on the Advanced tab.
  20. Check the box, "This server requires a secure connection (SSL)" for both the Incoming (POP) and Outgoing (SMTP) mail servers.
  21. Click OK
  22. Click Apply, then OK to close the properties window. The Internet Accounts window will reappear.
  23. Click OK to exit the Internet Accounts window, your E-mail set-up is complete

 

Configuring Outlook 2002/ XP w/SSL for POP3 service

  1. Launch Outlook 2002
  2. Click Tools --> Email Accounts, The Accounts window appears
  3. Check the Add new Email Account button
  4. Click Next
  5. The Server Accounts window appears select POP3.
  6. Click Next
  7. The Internet Email Settings window appears
  8. In the User Information fields add you’re Your Name. Enter the name you want others to see in the From: field when you send E-mail.
  9. Enter your e-mail address
  10. In the Login Information field Enter your complete E-mail address or User Name
  11. Enter your e-mail account password
  12. Note: You can set Outlook Express to remember your password if you don't want to type it in every time you check for new messages.
  13. In the Server Information field Input the POP3 server pop.bluetie.com into the Incoming mail server field.
  14. Input the SMTP server smtp.bluetie.com into the Outgoing mail server field.
  15. Click on More Settings
  16. Click on the Outgoing Server tab
  17. Check the box beside My server requires authentication
  18. Select Use same settings as my incoming mail server
  19. Click on the Advanced tab
  20. Check the box, "This server requires a secure connection (SSL)" for both the Incoming (POP) and Outgoing (SMTP) mail servers.
  21. Click OK
  22. Click Next
  23. Click Finish, the Internet Connection Wizard will close.