0x800CCC1A - SECURE_CONNECT_FAILED - Unable to connect using SSL

Error Message - SECURE_CONNECT_FAILED - Unable to connect using SSL.

Troubleshooting -

  • In Outlook select the 'Tools' menu.
  • Select 'Accounts'.
  • Click the 'Mail' tab'.
  • Double click the BlueTie account.
  • Select the 'Advanced' tab'.
  • Deselect 'This server requires a secure connection (SSL)' under both incoming mail and outgoing mail sections.
  • Click 'Apply' then Click 'OK'