Note: The inbox will take a long time to load if there are several unread messages in an account or after clearing cache. If the account has a large number of unread message (hundreds or thousands), we recommend setting up an IMAP account to manage the email.
Step 1: Verify a supported operating system and browser are being used
Step 2: Click the inbox to try and load the email
Step 3: Disable / Enable Email on account
Step 4: Check to see if account is over quota
Step 5: Verify that a web accelerator is not running
Step 6: Clear cache