Configuring Pop-up Blockers

This section contains recommended settings and configurations for common pop-up blockers. If not configured properly, pop-up blockers will block important windows from opening such as the Reply and Forward windows in Email.

AOL Toolbar

To configure the AOL toolbar:

1) Click Settings on the AOL toolbar

2) Click Pop-Ups in the Essentials tab

3) In the Web Pop-Ups tab of the Pop-Up Control Settings window, select Allow Web pop-ups from these sites

4) Enter the webmail address that is being blocked and click Add

5) Click Save

Earthlink Toolbar

To configure the Earthlink Toolbar:

1) Log into your Earthlink account

2) Start Internet Explorer

3) Select the Earthlink POP-UP BLOCKER button located in your Internet Explorer browser window

4) Select Settings

5) In the blank space under "Always allow pop-ups from the following sites/domains:" type your webmail url (ex. www.bluetie.com)

6) Select the OK button and then close all Internet Explorer windows that may be open.

7) Logout, restart Internet Explorer and login again

Google Toolbar

To configure the Google toolbar:

1) Click on the Google pop-up blocker button to add the webmail address that is being blocked

2) Click Add to the whitelist. This will be located to the right of the google search field at the top of the browser window and will say # of pop-ups blocked.

Microsoft Internet Explorer 6

To configure the Internet Explorer pop-up blocker:

1) Click the Tools menu

2) Click Pop-up Blocker

3) Click Pop-up Blocker Settings

4) Verify that the webmail URL is entered into the safelist

 

Mozilla Firefox (Macintosh)

To configure the Firefox pop-up blocker on a Mac:

1) Click on the Firefox menu, then click on Preferences

2) Click on the Content icon on the top. Now click on the Allowed Sites button (next to Block Popup Windows)

3) Type the webmail address into the Address of web site: box. This will add it to the list of allowed web sites in the box below

4) Click Close and then the OK button to finish

Mozilla Firefox (PC)

To configure the Firefox pop-up blocker on a PC:

1) Click on the Tools menu, then click on Options

2) Click on the Content icon on the top. Now click on the Allowed Sites button (next to Block Popup Windows)

3) Type the webmail address into the Address of web site: box. This will add it to the list of allowed web sites in the box below

4) Click Close and then the OK button to finish

MSN Toolbar

To configure the MSN toolbar:

1.) On the MSN Toolbar, click the arrow next to the Pop-up Blocker button

2.) Click Allow Pop-ups for This Site. This adds our website to the allowed list.

Yahoo! Toolbar

To configure the Yahoo! toolbar:

1.) Click on the reply or forward button of an email.

2.) Click on the Pop-up icon in the Yahoo! bar that has changed to an explosion icon and is highlighted by a red box.

3.) Click on Always Allow Pop-Ups From.. in the drop down menu

4.) This opens the Yahoo! Pop-Up Blocker window where you will see the webmail address listed. Click on the webmail address and then click on the Allow button.

5.) Click the OK button in the window that opens up to allow pop-ups from the webmail address

6.) Click Close to exit the pop-ups menu.