Email Preferences

This section provides a brief description for each Email preference in the web application

General Settings


General Settings:

  • Viewing Emails  

> Select the number of emails you would like to display on a page. 
> Enable or disable the preview pane, which permits you to view or display an email below the list of emails in a folder.  

  • New Message Notifications  

> Select the frequency of new email notifications. These notices pop-up when new messages are received. 

  • Composing Emails  

> Choose whether or not you save outgoing emails to your Sent folder.
> Select the email composer (Rich text or plain text) for each new message you compose.
> HTML display preferences to be inline with text, or as an attachment.
> Choose the auto-save preferences for composing email; select  the desired time frequency and option to save to the Drafts folder.

  • Cleanup

> Choose to automatically delete messages in the Trash folder at a specific time frequency.

POP3 Accounts

If you have a secondary email address that supports POP3 access, BlueTie can retrieve the email and place it in your BlueTie Inbox.

Note: Before you proceed further, you will need to have your server settings, username, and password. If you do not have this information, please contact your Internet Service Provider or System Administrator.

To set up another POP3 service to use with BlueTie, please do the following:

1) Click on Preferences

2) Click on POP3 Accounts

3) Click on Create POP Account

4) Fill in the required information:

Account: Enter a general description of this account, such as Home Email Account.

Username: Enter your Username for this email account.

Password: Enter your Password for this email account.

Timeout: Enter the number of seconds by which the server must respond.

Port: Enter the POP3 port number. (Port 110 is the standard POP3 port).

Leave Messages On Server: Use the drop-down list to select ‘Yes’ or ‘No’.

Mail Server: Enter the name of the server. You can get this information from your System Administrator, or by contacting the Support Department for this email account.

5) Click Save after all the information has been entered

Name and Signature

  Name and Signature:

  • Name

> Enter your name exactly as you desire it to appear. Note: the name you enter will be the same name that appears in a person’s inbox.

  • Signature

> Unless this feature is disabled, your signature will automatically be attached to every email you send. Your signature may consist of any information, including contact information, website, phone, etc.

  • Sender Address

        > To select or set the alias from which your emails are sent, select an address (from the list of available aliases) to use as a default.

Spell Check Options

Spell Check Options:

  • Dictionary

        > Choose between the American, Canadian, UK and Australian English dictionaries according to your geographic location.

  • User Dictionary

        > Add words that are commonly used, but not misspelled and should be ignored by default when using Spell Check.

  • Spell Check Options

        > Customize your spell check by indicating what should or should not be caught and reported by spell check.         

Junk Mail Controls

Junk Mail Controls:

Safe and Block List Section:

  • When you add an email address or domain to your Safe list, it will never be delivered to your Junk mail folder.   Click Add to make an entry, or highlight an address and click Removeto delete from your Safe List.
  • When you add an email address or domain to your Block list, it will always been delivered to your Junk mail folder.  Click on Add to make an entry, or highlight an address and click Remove to continue receiving email from this address or domain in your inbox.
  • Your enterprise manager can also add domains and addresses at the enterprise level. These will be displayed in your lists but will be uneditable. Contact your enterprise manager if you need these entries edited.


Delivery and Cleanup Section:

  • Hide Embedded Images:  If you are unable to see the images in your email, please adjust your junk mail controls using this setting to hide/unhide these images.
  • Handling Inbound Junk:  Choose where you would like Junk mail to be delivered.  It will normally go to your Junk mail folder, but if you are a POP user, it is recommended that it be delivered to your inbox and tagged as SPAM:.
  • Automatically Delete Junk Messages: In this sections you can choose to automatically delete junk mail messages that are of a certain age.            


Message Filters

To set up a Message Filter to have your incoming emails directed to a folder within your email folder tree, or forwarded to an external email address, please follow the steps below.

To add a filter:
    1) Click Add.
    2) Name the filter you wish to create.  (i.e. sales inquiries)
    3) Specify the traits of a message that should be filtered with the following options:

  • Subject
  • Message
  • Sender Name
  • From Address
  • To Address
  • Virus-infected attachment(s) removed 

    4) Choose to either move the message or copy it to another folder within your Email, or forward the message to another address.  Click Save when your preferences have been completed.

To Edit a filter:
    1) Click Edit.
    2) Make the appropriate changes to the filter you would like to change, and click Save.

To view a filter:
    1) Highlight the name of the filter to view how they are filtered, and the resulting action.

To Remove a filter:
    1) Highlight the filter you wish to delete and click Remove.

Out of Office Message

If you will be out of the office for a holiday, vacation, or other circumstance, set an auto-responding Out of Office message to alert those who try to contact you via email.

    1) Indicate specific start and end dates, or set your message to begin now and end indefinitely to turn off later.

    2) You may use the default Out of Office message by clicking Use Default Message, which looks like this:

                  I am currently out of the office and will not be checking e-mail.  I will reply to your message as soon as I return.

You may also customize your message to include emergency contact information, or any other important information.

    3) To turn your Out of Office Message on, click Turn Out of Office Message On.

    4) When you return to the office and would like to turn this message off, go to the Out of Office Message option in the Preferences menu and select Turn Out of Office Message Off.

Email Forwarding

To forward all incoming email to one external address:
1) Turn On Email Forwarding
2) Enter the address your email should be delivered to.
3) Indicate if you would like to leave a copy of the message in your BlueTie account by checking the box.
4) Click Save.