Registered Email

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How can I receive a receipt which acknowledges that the recipient has received the message that was sent?

Click on user preferences>Email>Registered Mail>Under the receipts heading you would want to then check the check box to activate this feature.

Acknowledgment emails generally come within a few minutes.

How do I enable SecuRmail encryption?

Click on user preferences>Email>Registered Mail>Under the ENCRYPTION header you will see a checkbox that states ‘Enable Secu®mail encryption’. Please check this to activate this feature.

You can also choose to check the box underneath this option to have Encryption turned on by default on all Registered emails that are sent.

How do I let the people that I am sending to know I am sending with proof of delivery, content and time?

1) Click on user preferences>Email>Registered Mail>Banner Section
2) You can choose to have the system always ask if you want to enable these banners which will alert the recipient or you can choose to always enable these banners.

How do I send a Registered Email once this has been enabled on my account?

Once you have composed a new email in the email compose window, if the Registered mail product is activated on the user account, you will see an option to ‘Send Registered’. You would want to click on this and a new dialog box will pop up. This dialog box will give you options to send this registered email as a marked or unmarked Registered email and also give you the option to send with the SecuRmail encryption. For more information on the SecuRmail encryption, please follow this link:

http://support.bluetie.com/node/1135