Sending Gifts with Amazon

Frequently asked questions regarding sending gifts with Amazon.

How can I review or submit an order?

Check the accuracy all of the information you provided and make any necessary adjustments. When you are ready, click the "Place Your Order" button to submit your order. Once you place your order, we will send you a confirmation email. We will send you another e-mail message at the time of shipment. 1-Click shopping is automatically turned on for you so that it's even easier to order in the future.

How do I add Items to my Shopping Cart?

If you want to order an item from Amazon.com, click the "Add to Shopping Cart" button on the item's product detail page. If you want to buy the product from another seller, click the link in the More Buying Choices box instead and follow the directions. Once you've added an item to your Shopping Cart, keep searching or browsing until your cart contains all of the items you want to order. You can access the contents of your Shopping Cart at any time by clicking the Shopping Cart icon at the top of every page of our website.

How do I check an order status?

If you would like to review or change something about the order you placed before it enters the shipping process, click the Your Account link in the top right corner of most pages on our site.  Here you will be able to change the particulars of your order without having to contact us.

How do I find Items?

First you will need to browse or search for the items you would like to order. Keyword search boxes are located on nearly every page of our store. You will also find links to browse lists and more detailed product-specific searches in the top navigation bar of each store. When you find an item that interests you, click the title or name of the item to see its product detail page. Here you will find more information about the item, including an availability estimate of how long it will take before the item will be ready to leave our fulfillment center.

If you don't find what you're looking for in one of our Amazon.com stores, you may want to visit one of our international websites, including Amazon.co.jp, Amazon.ca, Amazon.co.uk, Amazon.fr, Amazon.de, and Amazon.at.

How do I pay for Items?

There are many ways to pay for your order. We accept American Express, Diners Club, Discover, JCB, MasterCard, Eurocard, MasterMoney, Visa, Visa Check Cards, Amazon.com gift certificates, or a check, money order, or cashier's check denominated in U.S. dollars and drawn on a U.S. bank. All orders must be prepaid. If you're paying with a credit card, enter the number without spaces or dashes.

Choose a password for your account so that when you come back to Amazon.com in the future, you can use the same shipping address and method of payment you provided during this first order. You will also be able to use your password to make changes to your order and account information. Make sure to choose something you will remember the next time you want to place an order. Passwords should be 4 to 16 characters long and can contain any combination of letters or numbers.

How do I place my first order?

Placing an order with Amazon.com is easy. There's no need to create an account first. You automatically create an account when you place your first order online. We cannot accept orders by phone, fax, or e-mail. All orders must be placed online.

How do I Proceed to Checkout?

Take a moment to review all of the items you've placed in your Shopping Cart. If you decide that you don't want to purchase a particular item right away, click the "save for later" button next to the title. The item will move from your current Shopping Cart to the "Saved Items--To Buy Later" list below. If any of the items are to be gifts, click the "add gift-wrap/note" checkbox under the item. (You'll be given a chance to order gift-wrap and/or add a note during the checkout process.)

When you're ready to place an order for everything in the "Shopping Cart Items--To Buy Now" section of your cart, click the "Proceed to checkout" button. You will be taken to the first page of the order form.

The instructions below outline each step of our online order form. If at any point you encounter difficulty or receive an error message, please consult our troubleshooting tips.

I already have an Amazon account, can I still use it?

Yes, once you are finished shopping in the AStore and proceed to checkout, you will be asked to login in with your existing Amazon account information.

What is a Wish List?

With Earth's Biggest Selection, Amazon.com has everything you could possibly ask for--so ask for it! It's easy to create a list of what you're hoping for: as you shop, click the "Add to Wish List" button on the page of any item that strikes your fancy. Make the list publicly searchable (or easily send it to friends and family) and presto--you're simple to shop for.

What should I use for a shipping address?

Tell us where you would like to ship your order. If you are shipping to an APO or FPO address, click here for further instructions. If you are shipping to a post office box, please enter the words "PO BOX" before your box number to ensure that the order is delivered by the U.S. Postal Service.

When prompted, how do I sign in to the Amazon Store?

Enter your e-mail address. (Keep in mind that the e-mail address you provide here will be the only e-mail address to which we can send information about subsequent orders.) Indicate that you are a new customer. (Do not fill in the password field; you will be asked to provide a password for your account later in the process.) Click the "Sign in" button.

Where do I order a gift?

You can find the Ordering a Gift option in two different places:

1) Within your "Special Events" that will include: Birthdays, Holidays, Anniversaries, Religious holidays, and other Special Events. For these "Special Events" you will have an Order a Gift clickable hyper-link that will direct you to the Amazon Store.

2) Within you Contacts you can select any contact and within the Contact Preview, or detailed Contact page you will have an Order a Gift icon within the Left-Hand Corner of your screen/dialogue box.

Which shipping method should I use?

Consider how quickly you would like to receive your order, and choose a shipping method. If you would like to take advantage of FREE Super Saver Shipping and your order qualifies, be sure to select it as your shipping option; you will not receive free shipping automatically. Please note that it's not possible to request a specific carrier.

We will estimate shipment dates for you on the order form, just before you submit your order. You will see estimated shipment and delivery dates in the e-mail we send you to confirm your order.

If there is more than one item in your order, you will be given the following options:

  • Group my items into as few shipments as possible
  • I want my items faster. Ship them as soon as they become available (at additional cost)

If you choose the first option, we'll consolidate your items into the fewest shipments possible. We'll show you the minimum number of shipments needed to complete your order. If you choose the second option, we will ship items to you as they become available, beginning with those already in stock. You'll be charged a per-shipment fee for each shipment. Read more about shipping preferences, and find domestic shipping rates or international shipping rates.

Also, please note that the availability listings on our website are intended for single-copy orders. Orders for many copies of the same item may take longer to assemble.

The shipping charge for your order will be displayed on the order summary page just before you submit your order.