Do I get mobile alerts on travel updates?

Users can set Orbitz-provided Mobile alerts in their Orbitz account preferences to receive travel updates for their flight status and travel itineraries. For more information, please vist the Orbitz Support Site here.

Do I receive confirmation that the flight or hotel was booked?

You will receive an email from Orbit with your travel itinerary and travel selections. If email confirmation is sent to your BlueTie address from Orbitz, the information can be added to your BlueTie calendar as a new event with itinerary information.

Note: Users who do not have the travel planning feature turned on but do have both email and calendar can have events added to their calendar based on Orbitz confirmation messages. The email must be sent to your BlueTie address from Orbitz.

Are there any additional costs for booking through Bluetie?

There are no additional costs for booking reservations through BlueTie.

Can I change or cancel my reservations?

In order to cancel or change any existing reservations, please contact Orbitz Customer service. BlueTie cannot change or modify existing reservations made through Orbitz.  To visit the Orbitz support site, click here.
         

What is Bluetie Featuretisment ?

BlueTie Featuretisements are services from trusted partners that extend the usefulness of the BlueTie application. This featutisement enables an individual or small business to book travel and accommodations seamlessly within the BlueTie application.

Who do I contact for service questions related to Orbitz?

Many customer service questions are addressed at the following site:

ORBITZ CUSTOMER SERVICE

Orbitz' Customer Service Center is open 24 hours a day, 7 days a week.

Who uses the Travel Planning feature?

Anyone that wants to seamlessly book a flight or hotel reservation within their BlueTie application.

Why can't I see the Book Travel option?

 The Travel Planning feature can be disabled or enabled by the Enterprise Administrator. If you cannot see this feature in your application, please see your Enterprise Administrator.

Why do I want to use Orbitz through Bluetie instead of just going to Orbitz directly?

By using the BlueTie interface to Orbitz, you can quickly and easily book travel in your calendar. Search results are displayed along with other events in your calendar.