POP Setup

Configuring POP3 Apple Mail

1. Click the Mail menu
2. Select Preferences
3. Click the Accounts icon
4. Click the + sign in the bottom-left corner of window
5. Select POP as the Account Type, and fill in a general description of the account (Work, BlueTie, etc)
6. Type your Email Address and your Full Name into the corresponding fields
7. Type pop.bluetie.com in the Incoming Mail Server field
8. Enter your account User Name (ie. username.enterprise) and Password into the corresponding fields
9. In the Outgoing Mail Server (SMTP) drop-down menu, select Add Server...
10. In the new window, type smtp.bluetie.com in the Outgoing Mail Server field
11. In the Authentication drop-down menu, select Password and retype your Username and Password into the corresponding
    fields, then click OK

Configuring POP3 Apple Mail w/SSL

1. Click the Mail menu
2. Select Preferences
3. Click the Accounts icon
4. Click the + sign in the bottom-left corner of window
5. Select POP as the Account Type, and fill in a general description of the account (Work, BlueTie, etc)
6. Type your Email Address and your Full Name into the corresponding fields
7. Type pop.bluetie.com in the Incoming Mail Server field
8. Enter your account User Name (ie. username.enterprise) and Password into the corresponding fields
9. In the Outgoing Mail Server (SMTP) drop-down menu, select Add Server...
10. In the new window, type smtp.bluetie.com in the Outgoing Mail Server field
11. Select the Use Secure Sockets Layer (SSL)
12. In the Authentication drop-down menu, select Password and retype your Username and Password into the corresponding fields, then click OK

IMAP Setup

Configuring IMAP Apple Mail

Note: We do not allow the default IMAP account settings used by the Apple Mail program. Please follow our setup instructions very carefully to ensure that the client is configured properly with our servers. If configured incorrectly, your account could result in having IMAP disabled..

1. Click the Mail menu
2. Select Preferences
3. Click the Accounts icon
4. Click the + sign in the bottom-left corner of window
5. Select IMAP as the Account Type, and fill in a general description of the account (Work, BlueTie, etc)
6. Type your Email Address and your Full Name into the corresponding fields
7. Type imap.bluetie.com in the Incoming Mail Server field
8. Enter your account User Name (ie. username.enterprise) and Password into the corresponding fields
9. In the Outgoing Mail Server (SMTP) drop-down menu, select Add Server...
10. In the new window, type smtp.bluetie.com in the Outgoing Mail Server field
11. In the Authentication drop-down menu, select Password and retype your Username and Password into the corresponding  fields, then click OK
12. In the account preferences please click on advanced and find the Imap Path Prefix line and remove the ' .' in the line. This will allow you to subscribe to all folders.

* Be sure that "Keep copies of messages for offline viewing" is set to "Don't keep copies of any messages". Having this set otherwise, will result in IMAP being disabled for your account

Configuring IMAP Apple Mail w/SSL

1. Click the Mail menu
2. Select Preferences
3. Click the Accounts icon
4. Click the + sign in the bottom-left corner of window
5. Select IMAP as the Account Type, and fill in a general description of the account (Work, BlueTie, etc)
6. Type your Email Address and your Full Name into the corresponding fields
7. Type imap.bluetie.com in the Incoming Mail Server field
8. Enter your account User Name (ie. username.enterprise) and Password into the corresponding fields
9. In the Outgoing Mail Server (SMTP) drop-down menu, select Add Server...
10. In the new window, type smtp.bluetie.com in the Outgoing Mail Server field
11. Select Use Secure Socket Layer (SSL)
12. In the Authentication drop-down menu, select Password and retype your Username and Password into the corresponding  fields, then click OK
13. Click the Advanced button
14. Be sure that "Keep copies of messages for offline viewing" is set to "Don't keep copies of any messages". Having this set  otherwise, will result in IMAP being disabled for your account.

POP Setup

Configuring Eudora POP Setup

1. Click the Special (Tools on a PC) menu and choose Settings
2. Click the Gettings Started icon in the Options window
3. Enter either your User Name (jdoe.companyname) or your email address in the Username field
4. Type pop.bluetie.com in the Mail Server field
5. Type smtp.bluetie.com in the SMTP Server field
6. Click the Sending mail icon in the Options window
7. Check the box for Allow authorization
8. Click OK

 Configuring Eudora POP3 Setup w/SSL

1. Click the Special (Tools on a PC) menu and choose Settings
2. Click the Gettings Started icon in the Options window
3. Enter either your User Name (jdoe.companyname) or your email address in the Username field
4. Type pop.bluetie.com in the Mail Server field
5. Type smtp.bluetie.com in the SMTP Server field
6. Click the Sending mail icon in the Options window
7. Check the box for Allow authorization
8. Click the SSL icon
9. In the Secure Sockets Layer next to SSL for POP choose Required (TLS) from the drop down 
10. In the Secure Sockets Layer next to SSL for SMTP choose Required (TLS) from the drop down
11. Click OK

IMAP Setup

Configuring IMAP Eudora Setup

1. Click the Special (Tools on a PC) menu and choose Settings
2. Click the Gettings Started icon in the Options window
3. Enter either your User Name (jdoe.companyname) or your email address in the Username field
4. Type imap.bluetie.com in the Mail Server field
5. Type smtp.bluetie.com in the SMTP Server field
6. Click the Sending mail icon in the Options window
7. Check the box for Allow authorization
8. Click OK.

Configuring IMAP for Eudora Setup w/SSL

1. Click the Special (Tools on a PC) menu and choose Settings
2. Click the Gettings Started icon in the Options window
3. Enter either your User Name (jdoe.companyname) or your email address in the Username field
4. Type imap.bluetie.com in the Mail Server field
5. Type smtp.bluetie.com in the SMTP Server field
6. Click the Sending mail icon in the Options window
7. Check the box for Allow authorization
8. Click the SSL icon
9. In the Secure Sockets Layer next to SSL for IMAP choose Required (TLS) from the drop down 
10. In the Secure Sockets Layer next to SSL for SMTP choose Required (TLS) from the drop down 
11. Click OK.

POP Setup

Configuring Outlook 2002/ XP for POP3 service

1. Click the Tools menu
2. Choose Email Accounts
3. Click Add a new e-mail account and click Next
4. In the Server Type listing, choose POP3 and click Next
5. Type Your Name and the Email Address assigned to your account
6. Type your User Name (username.enterprise or your email addres) and Password (same as used to login to the web application)
7. Type pop.bluetie.com for the Incoming mail server and smtp.bluetie.com for the Outgoing mail server
8. Click the More Settings button
9. Click the Outgoing Server tab
10. Check the box for My server requires authentication
11. Click the Advanced tab
12. Verify that the incoming port is 110 and the outgoing port is either 25 or 5125 (*if you have trouble sending email, please use 5125)
    
13. Check the box for Leave a copy of message on the server if you want to access your email from the web application as well
14. Click the OK button, then the Next button and then Finish 

Configuring Outlook 2002/ XP w/SSL for POP3 service

1. Click Tools --> Email Accounts, The Accounts window appears
2. Check the Add New Email Account button
3. Click Next
4. The Server Accounts window appears select POP3.
5. Click Next
6. The Internet Email Settings window appears
7. In the User Information fields add you’re Your Name. Enter the name you want others to see in the From: field when you send E-mail.
8. Enter your e-mail address
9. In the Login Information field Enter your complete E-mail address or User Name
10. Enter your e-mail account password
11. Note: You can set Outlook Express to remember your password if you don't want to type it in every time you check for new messages.
12. In the Server Information field Input the POP3 server pop.bluetie.com into the Incoming mail server field.
13. Input the SMTP server smtp.bluetie.com into the Outgoing mail server field.
14. Click on More Settings
15. Click on the Outgoing Server tab
16. Check the box beside My server requires authentication
17. Select Use same settings as my incoming mail server
18. Click on the Advanced tab
19. Verify that the incoming port is 110 and the outgoing port is either 25 or 5125 (*if you have trouble sending email, please use 5125)
20. Check the box, "This server requires a secure connection (SSL)" for both the Incoming (POP) and Outgoing (SMTP) mail servers.
21. Click OK
22. Click Next
23. Click Finish, the Internet Connection Wizard will close.

IMAP Setup

Configuring Outlook 2002 or XP for IMAP service

1. Click the Tools menu
2. Choose Email Accounts
3. Click Add a new e-mail account and click Next
4. In the Server Type listing, choose IMAP and click Next
5. Type Your Name and the Email Address assigned to your account
6. Type your User Name (username.enterprise or your email addres) and Password (same as used to login to the web application)
7. Type imap.bluetie.com for the Incoming mail server and smtp.bluetie.com for the Outgoing mail server
8. Click the More Settings button
9. Click the Outgoing Server tab
10. Check the box for My server requires authentication
11. Click the OK button, then the Next button and then Finish

Configuring Outlook 2002 or XP w/SSL for IMAP service

1. Launch Outlook 2002/ XP
2. Click Tools --> Email Accounts, The Accounts window appears
3. Check the Add new Email Account button
4. Click Next
5. The Server Accounts window appears select IMAP.
6. Click Next
7. The Internet Email Settings window appears
8. In the User Information fields add you’re Your Name. Enter the name you want others to see in the From: field when you send E-mail.
9. Enter your e-mail address
10. In the Login Information field Enter your complete E-mail address or User Name
11. Enter your e-mail account password
12. Note: You can set Outlook Express to remember your password if you don't want to type it in every time you check for new messages.
13. In the Server Information field Input the POP3 server imap.bluetie.com into the Incoming mail server field.
14. Input the SMTP server smtp.bluetie.com into the Outgoing mail server field.
15. Click on More Settings
16. Click on the Outgoing Server tab
17. Check the box beside My server requires authentication
18. Select Use same settings as my incoming mail server
19. Click on the Advanced tab
20. Check the box, "This server requires a secure connection (SSL)" for both the Incoming (IMAP) and Outgoing (SMTP) mail servers.
21. Click OK
22. Click Next
23. Click Finish, the Internet Connection Wizard will close.

IMAP Setup

Configuring Outlook 2007 for IMAP service

1. Click the Tools menu and select Account Setting
2. The Account Settings window will open. Click on the New icon
3. In the Add New E-mail Account window, select the Microsoft Exchange, POP3, IMAP, or HTTP option and then click the Next button.
4. In the Auto Account Setup window, place a checkmark in the box next to the option: Manually configure server settings or additional server types. Click on the Next button.
5. In the Choose E-mail Service window, select the first option, Internet E-mail. Click the Next button.
6. Enter your name as you would like it appear when sending messages in the Your Name field.
7. Enter your e-mail address in the E-mail Address field.
8. Press the down arrow for the Account Type and select IMAP
9. Type imap.bluetie.com for the Incoming mail server (IMAP) and smtp.bluetie.com for the Outgoing mail server (SMTP)
10. Type your User Name (username.enterprise or your email address) and Password (same as used to login to the web application)
    Put a checkmark in the Remember Password box.
11. Click the More Settings button
12. Click the Outgoing Server tab
13. Check the box for My server requires authentication
14. Click on the circle next to Use same settings as my incoming mail server.
15. Click the Advanced tab
16. Verify that the incoming port is 143 and the outgoing port is either 25 or 5125 (*if you have trouble sending email, please use 5125)
17. Click the OK button, then the Next button and then Finish 

IMAP Setup With SSL

Configuring Outlook 2007 w/SSL for IMAP service

1. Click the Tools menu
2. The Account Settings window will open. Click on the New icon
3. In the Add New E-mail Account window, select the Microsoft Exchange, POP3, IMAP, or HTTP option and then click the Next button.
4. In the Auto Account Setup window, place a checkmark in the box next to the option: Manually configure server settings or additional server types. Click on the Next button.
5. In the Choose E-mail Service window, select the first option, Internet E-mail. Click the Next button.
6. Enter your name as you would like it appear when sending messages in the Your Name field.
7. Enter your e-mail address in the E-mail Address field.
8. Press the down arrow for the Account Type and select IMAP
9. Type imap.bluetie.com for the Incoming mail server (POP3) and smtp.bluetie.com for the Outgoing mail server (SMTP)
10. Type your User Name (username.enterprise or your email address) and Password (same as used to login to the web application)
    Put a checkmark in the Remember Password box.
11. Click the More Settings button
12. Click the Outgoing Server tab
13. Check the box for My server requires authentication
14. Select Use same settings as my incoming mail server
15. Click the Advanced tab
16. Verify that the incoming port is 110 and the outgoing port is either 25 or 5125 (*if you have trouble sending email, please use 5125)
17. Check the box for Leave a copy of message on the server if you want to access your email from the web application as well
18. Check the box, "This server requires a secure connection (SSL)" for both the Incoming (POP) and Outgoing (SMTP) mail servers.
19. Click OK
20. Click Next
21. Click Finish, the Account Wizard will close.  

POP Setup

Configuring Outlook 2007 for POP3 service

1. Click the Tools menu and select Account Setting
2. The Account Settings window will open. Click on the New icon
3. In the Add New E-mail Account window, select the Microsoft Exchange, POP3, IMAP, or HTTP option and then click the Next button.
4. In the Auto Account Setup window, place a checkmark in the box next to the option: Manually configure server settings or additional server types. Click on the Next button.
5. In the Choose E-mail Service window, select the first option, Internet E-mail. Click the Next button.
6. Enter your name as you would like it appear when sending messages in the Your Name field.
7. Enter your e-mail address in the E-mail Address field.
8. Type pop.bluetie.com for the Incoming mail server (POP3) and smtp.bluetie.com for the Outgoing mail server (SMTP)
9. Type your User Name (username.enterprise or your email address) and Password (same as used to login to the web application)
   Put a checkmark in the Remember Password box.
10. Click the More Settings button
11. Click the Outgoing Server tab
12. Check the box for My server requires authentication
13. Click on the circle next to Use same settings as my incoming mail server.
14. Click the Advanced tab
15. Verify that the incoming port is 110 and the outgoing port is either 25 or 5125 (*if you have trouble sending email, please use 5125)
16. Check the box for Leave a copy of message on the server if you want to access your email from the web application as well.
17. Click the OK button, then the Next button and then Finish 

POP Setup With SSL

Configuring Outlook 2007 w/SSL for POP3 service

1. Click the Tools menu and select Account Setting
2. The Account Settings window will open. Click on the New icon
3. In the Add New E-mail Account window, select the Microsoft Exchange, POP3, IMAP, or HTTP option and then click the Next button.
4. In the Auto Account Setup window, place a checkmark in the box next to the option: Manually configure server settings or additional server types. Click on the Next button.
5. In the Choose E-mail Service window, select the first option, Internet E-mail. Click the Next button.
6. Enter your name as you would like it appear when sending messages in the Your Name field.
7. Enter your e-mail address in the E-mail Address field.
8. Type pop.bluetie.com for the Incoming mail server (POP3) and smtp.bluetie.com for the Outgoing mail server (SMTP)
9. Type your User Name (username.enterprise or your email address) and Password (same as used to login to the web application)
   Put a checkmark in the Remember Password box.
10. Click the More Settings button
11. Click the Outgoing Server tab
12. Check the box for My server requires authentication
13. Click on the circle next to Use same settings as my incoming mail server.
14. Click the Advanced tab
15. Verify that the incoming port is 110 and the outgoing port is either 25 or 5125 (*if you have trouble sending email, please use 5125)
16. Check the box for Leave a copy of message on the server if you want to access your email from the web application as well.
17. Check the box, "This server requires a secure connection (SSL)" for both the Incoming (POP) and Outgoing (SMTP) mail servers.
18. Click OK
19. Click Next
20. Click Finish, the Account Wizard will close.

POP Setup

Configuring POP3 for Outlook Express and 2000

1. Click the Tools menu
2. Choose Accounts
3. Click the Add button
4. Choose Mail
5. Type your Display Name (Usually First and Last name) and click Next
6. Type the Email Address assigned to your user name and click Next
7. Verify that POP3 is selected from the drop-down menu
8. For Incoming mail server, type pop.bluetie.com
9. For Outgoing mail server, type smtp.bluetie.com
10. Click Next
11. For Account name, type your user name (username.enterprise) or your email address
12. Type your Password (same one used to login to the web application)
13. Verify that Remember Password is checked and click Next
14. Click the Finish button
15. Double-click on the BlueTie account under either the All tab or the Mail tab
16. Click the Servers tab
17. Check the box for My server requires authentication
18. Click the Advanced tab
19. Check the box for Leave a copy of message on server if you want to access your email from the web application as well
20. Click the Apply button, then the OK button, and then Close

1. Launch Outlook Express
2. Click Tools --> Accounts, The Accounts window appears
3. Click the Mail tab
4. Click the Add button then choose Mail, the Internet Connection Wizard appears.
5. Add your Display Name. Enter the name you want others to see in the From: field when you send E-mail, then click Next.
6. Enter your E-mail address, then click Next
7. Do not change the value beside "My incoming mail server is a". It should remain set to POP3.
8. Input the POP3 server as pop.bluetie.com into the Incoming mail server field.
9. Input the SMTP server as smtp.bluetie.com into the Outgoing mail server field. Click Next.
10. Enter your complete E-mail address or User Name (mailboxname@domainname.com) in the Account Name field.
11. Enter your BlueTie account password and click Next.
12. Note: You can set Outlook Express to remember your password if you don't want to type it in every time you check for new messages.
13. Click Finish, the Internet Connection Wizard will close.
14. Click the Mail tab, the Mail Accounts window appears
15. Click the account you just created, then click the Properties button
16. Click the Servers tab
17. Check the box beside My server requires authentication, then click the Settings button
18. Select Use same settings as my incoming mail server and click OK
19. Click on the Advanced tab.
20. Check the box, "This server requires a secure connection (SSL)" for both the Incoming (POP) and Outgoing (SMTP) mail servers.
21. Click OK
22. Click Apply, then OK to close the properties window. The Internet Accounts window will reappear.
23. Click OK to exit the Internet Accounts window, your E-mail set-up is complete

IMAP Setup

Configuring Outlook Express or 2000 for IMAP service

1. Click the Tools menu
2. Choose Accounts
3. Click the Add button
4. Choose Mail
5. Type your Display Name (Usually First and Last name) and click Next
6. Type the Email Address assigned to your user name and click Next
7. Verify that IMAP is selected from the drop-down menu
8. For Incoming mail server, type imap.bluetie.com
9. For Outgoing mail server, type smtp.bluetie.com
10. Click Next
11. For Account name, type your user name (username.enterprise) or your email address
12. Type your Password (same one used to login to the web application)
13. Verify that Remember Password is checked and click Next
14. Click the Finish button
15. Double-click on the BlueTie account under either the All tab or the Mail tab
16. Click the Servers tab
17. Check the box for My server requires authentication
18. Click the Apply button, then the OK button, and then Close
19. When prompted with Do you want to download folders from the mail server you added?, click Yes
20. Click the OK button

Configuring Outlook Express or 2000 w/SSL for IMAP service

1. Launch Outlook Express
2. Click Tools --> Accounts, The Accounts window appears
3. Click the Mail tab
4. Click the Add button then choose Mail, the Internet Connection Wizard appears.
5. Add your Display Name. Enter the name you want others to see in the From: field when you send E-mail, then click Next.
6. Enter your E-mail address, then click Next
7. Change the value beside "My incoming mail server is a". to IMAP.
8. Input the IMAP server imap.bluetie.com into the Incoming mail server field.
9. Input the SMTP server smtp.bluetie.com into the Outgoing mail server field. Click Next.
10. Enter your complete E-mail address or User Name (mailboxname@domainname.com) in the Account Name field.
11. Enter your BlueTie account password and click Next.
12. Note: You can set Outlook Express to remember your password if you don't want to type it in every time you check for new messages.
13. Click Finish, the Internet Connection Wizard will close.
14. Click the Mail tab, the Mail Accounts window appears
15. Click the account you just created, then click the Properties button
16. Click the Servers tab
17. Check the box beside My server requires authentication, then click the Settings button
18. Select Use same settings as my incoming mail server and click OK
19. Click on the Advanced tab.
20. Check the box, "This server requires a secure connection (SSL)" for both the Incoming (IMAP) and Outgoing (SMTP) mail servers.
21. Click Apply, then OK to close the properties window. The Internet Accounts window will reappear.
22. Click OK to exit the Internet Accounts window, your E-mail set-up is complete.

Blackberry

Blackberry devices can receive emails in one of three ways:

Forward all emails to the blackberry email address

1. Login to the web application
2. Click Preferences
3. Click Email Forwarding
4. Click the Status to On
5. Type the blackberry email address into the Delivery field (if not known contact your service provider such as Verizon, Cingular,etc)
6. Check Save local copy
7. Click the Save button

Setup POP account using the service provider website

1. Login to the blackberry email setup page provided by the service provider
2. Email setup pages vary from service provider to service provider but will all require the following settings:

Incoming mail server: pop.bluetie.com
Incoming mail port: 110
Requires SSL: No
Email Address: The email address assigned to your BlueTie account
Username: BlueTie Username (username.enterprise or email address)
Password: The password for the BlueTie account (case sensitive)

Setup IMAP account using the service provider website

1. Login to the blackberry email setup page provided by the service provider
2. Email setup pages vary from service provider to service provider but will all require the following settings:

Incoming mail server: imap.bluetie.com
Incoming mail port: 143
Requires SSL: No
Email Address: The email address assigned to your BlueTie account
Username: BlueTie Username (username.enterprise or email address)
Password: The password for the BlueTie account (case sensitive)

 

*If you receive a bounce back error when sending via your BlackBerry that looks like this:

554 5.7.1 Sender address rejected: BlueTie SMTP R5: unauthorized use of domain

Please check your outgoing server settings on your Blackberry Device. Verify that the outgoing server is set to SMTP.BLUETIE.COM. This error usually results in sending out via a BlueTie email address from a server other than BlueTie's outgoing server.

Cingular 2125, T-Mobile MDA

Cingular 2125, T-Mobile MDA

1. On the Home screen, click Start
2. Select Messaging and click any item on the Messaging screen
3. Click Menu, then Options, and then New Account
4. Type Your Name and E-mail address
5. Select to Automatically configure the account settings. If unsuccessful enter the settings below:

User name: This is the username for your email account
Password: This is the password assigned to your account
Domain: Not required
Server type: POP3
Account name: Enter a unique name for the account such as "Work" or "Home"
Incoming server: pop.bluetie.com
Require SSL connection: Not supported
Outgoing server: smtp.bluetie.com
Outgoing server requires authentication: YES
Outgoing server settings: Use same settings as incoming server

Droid

Email Setup

Step 1:
From the home screen, open the Applications Tray, and then touch Email.

Step 2:
Enter your Email address and Password then select Next.*

Step 3:
Enter a name for your account, the name to be displayed on outgoing messages then select Done. Your account is setup and your Inbox will be displayed. If prompted for type of account go to Step 4.

Step 4:
Select the type of email account. (POP/IMAP)

Step 5
Enter your Incoming Server Settings:

POP: pop.bluetie.com

IMAP: imap.bluetie.com

Then select Next.

Step 6
Enter the Outgoing Server Settings: smtp.bluetie.com

NOTE:

Note that there is a known issue with the email client built into the Droid.  On some devices, the application will continuously force close. You can obtain more information about that issue here:

code.google.com/p/android/issues/detail

iPhone

Setting up a POP account on an iPhone 

1. If this is the first email account you’re setting up on your iPhone, tap Mail. Otherwise, from the Home screen, tap Settings.
2. On the Settings screen, tap Mail.
3. On the Mail screen, under Accounts, tap Add Account.
4. On the Add Account screen, tap Other.
5. Select POP and then enter your account information using your keypad.
6. Enter your name as you would like it displayed when sending messages.
7. Email Address: The email address assigned to your BlueTie account
8. Enter a description of this account. The description displays in your email account list on your iPhone.
9. In the Incoming mail server, HOST Name field, type pop.bluetie.com
10. Enter your Username for your account (or email address) and Password
11. In the Outgoing Mail Server field type smtp.bluetie.com
12. Enter your Username for your account (or email address) and Password
13. Press Save to continue
14. Go to Home > Settings > Mail > Accounts
15. Tap on your BlueTie Account
16. Scroll down and tap on Advanced
17. Verify under Incoming Mail Server,  Incoming Uses SSL to OFF, with Incoming Server Port being set to 110 and Outgoing Uses SSL  is optional with the Outgoing Server port being 25 or 5125.

Setting up a IMAP account on an iPhone

1. If this is the first email account you’re setting up on your iPhone, tap Mail. Otherwise, from the Home screen, tap Settings.
2. On the Settings screen, tap Mail.
3. On the Mail screen, under Accounts, tap Add Account.
4. On the Add Account screen, tap Other.
5. Select IMAP and then enter your account information using your keypad.
6. Enter your name as you would like it displayed when sending messages.
7. Email Address: The email address assigned to your BlueTie account
8. Enter a description of this account. The description displays in your email account list on your iPhone.
9. In the Incoming mail server, HOST Name field, type imap.bluetie.com
10. Enter your Username for your account (or email address) and Password
11. In the Outgoing Mail Server field type smtp.bluetie.com
12. Enter your Username for your account (or email address) and Password
13. Press Save to continue
14. Go to Home > Settings > Mail > Accounts
15. Tap on your BlueTie Account
16. Scroll down and tap on Advanced
17. Verify under Incoming Mail Server,  Incoming Uses SSL to OFF, with Incoming Server Port being set to 143 and Outgoing Uses SSL  is optional with the Outgoing Server port being 25 or 5125.

Treo 650

VersaMail

1. Press the Applications button and select VersaMail
2. Click the Menus button
3. Select Accounts and then select Account Setup, and then select New
4. Select Other from the Mail Service drop-down menu and select Next
5. Enter the account username and password and select Next
6. Enter your email address
7. In the Incoming Mail Server field, type pop.bluetie.com
8. In the Outgoing Mail Server field, type smtp.bluetie.com and select Next
9. Select the Advanced button
10. Leave the Incoming Mail server set as default (Port 110 with both checkboxes unchecked)
11. Select the Next button
12. You can leave the Outgoing Mail Port Number set to 25 or switch to 5125 if having trouble sending
13. Check the box for Use authentication (ESMTP) and select Done

Treo 680

VersaMail

1. Press the Applications button and select VersaMail
2. If this is the first email account you’ve set up in VersaMail, you’ll see an initial setup option. Select Continue. Otherwise, click the Menus button and from the Accounts menu, select Account Setup.
3. Select New
4. Give this account a name. It can be anything you like, such as "My Email". Select Other from the Mail Service drop-down menu and select Next
5. Enter the account username and password and select Next
6. Enter your email address
7. In the Incoming Mail Server field, type pop.bluetie.com
8. In the Outgoing Mail Server field, type smtp.bluetie.com and select Next
9. Select the Advanced button
10. Leave the Incoming Mail server set as default (Port 110 with both checkboxes unchecked)
11. Select the Next button
12. You can leave the Outgoing Mail Port Number set to 25 or switch to 5125 if having trouble sending
13. Check the box for Use authentication (ESMTP), and be sure that the username and password fields are filled out. Click Done

Treo 700 / 750

Treo 700 / 750

1. Go to the Today screen and press Messaging
2. Press Menu and select Tools then New Account
3. Enter the email address that you want to set up, and press Next
4. Wait until the Status box displays completed, and then press Next
5. Enter your name, username, and password
6. If you want to enter your password each time you access this account, do not check the Save password box. If you want your
7. password entered automatically, check this box
8. Press Next
9. Select the Account type list, and then select POP3
10. Enter a name for this account, and then press Next . For example, if this is your work email account, enter “Work” or your company’s name
11. Enter the name of the incoming mail server as pop.bluetie.com and outgoing mail server as smtp.bluetie.com
12. Select Options and verify that Outgoing Server Requires Authentication is checked

POP Setup

Configuring POP3 Setup for Thunderbird

1.      Click on Tools

2.      Click on Account Settings

3.      Click on Add Account

4.      Select Email Account

5.      Fill in Your Name and Email Address and click the Next button

6.      Select  POP as the type of incoming server

7.      Type pop.bluetie.com into the Incoming Server field and click the Next button

8.      Type your User Name (username.enterprise or email address) and click Next

9.      Leave Account name as your email address and click Next

10.  Verify Download messages now is checked and Click the Finish button

11.  You will be prompted for the password, fill in and choose if you want Thunderbird to remember the password and then press OK

12.  Click Tools and select Account Settings

13.  Click Outgoing Server from the pane on the left and click the Add button

14.  For the Server Name, type smtp.bluetie.com

15.  Check the box for Use name and password and fill in your User Name (username.enterprise)

16.  Click the  OK button and then click the OK button again

Configuring POP3 Setup for Thunderbird w/SSL

1.      Click on Tools

2.      Click on Account Settings

3.      Click on Add Account

4.      Select Email Account

5.      Fill in Your Name and Email Address and click the Next button

6.      Select  POP as the type of incoming server

7.      Type pop.bluetie.com into the Incoming Server field and click the Next button

8.      Type your User Name (username.enterprise or email address) and click Next

9.      Leave Account name as your email address and click Next

10.  Verify Download messages now is checked and Click the Finish button

11.  You will be prompted for the password, fill in and choose if you want Thunderbird to remember the password and then press OK

12.  Click Tools and select Account Settings

13.  Click Outgoing Server from the pane on the left and click the Add button

14.  For the Server Name, type smtp.bluetie.com

15.  Check the box for Use name and password and fill in your User Name (username.enterprise)

16.  Under the Use Secure Connection check SSL

17.  Click on the Server Settings and select Use Secure Connection (TLS)

18.  Click the  OK button and then click the OK button again

IMAP Setup

IMAP Setup

1) Click Create a new account

2) Select Email account

3) Fill in Your Name and Email Address and click the Next button

4) Select  IMAP as the type of incoming server

5) Type imap.bluetie.com into the Incoming Server field

6) Type your User Name (username.enterprise or email address) and click Next

7) Leave Account name as your email address and click Next

8) Verify Download messages now is checked and Click the Finish button

9)  You will be prompted for the password, fill in and choose if you want Thunderbird to remember the password and then press OK

10) Click Tools and select Account Settings

11) Click Outgoing Server from the pane on the left and click the Add button

12) For the Server Name, type smtp.bluetie.com

13) Check the box for Use name and password and fill in your your User Name (username.enterprise)

14) Click the  OK button and then click the OK button again

Configuring IMAP Setup for Thunderbird w/SSL

1.      1) Click on Tools

2.      Click on Account Settings

3.      Click on Add Account

4.      Select Email Account

5.      Fill in Your Name and Email Address and click the Next button

6.      Select  IMAP as the type of incoming server

7.      Type imap.bluetie.com into the Incoming Server field

8.      Type your User Name (username.enterprise or email address) and click Next

9.      Leave Account name as your email address and click Next

10.  Verify Download messages now is checked and Click the Finish button

11.  You will be prompted for the password, fill in and choose if you want Thunderbird to remember the password and then press OK

12.  Click Tools and select Account Settings

13.  Click Outgoing Server from the pane on the left and click the Add button

14.  For the Server Name, type smtp.bluetie.com

15.  Check the box for Use name and password and fill in your your User Name (username.enterprise)

16.  Under the Use Secure Connection check SSL

17.  Click on the Server Settings and select Use Secure Connection (SSL)

18.  Click the  OK button and then click the OK button again