This page provides settings and reference materials regarding system Junk-Mail
Step 1: Login to the web application
Step 2: Click Preferences
Step 3: Click Junk-Mail Controls
Step 4: Set the level of junk mail stringency to the desired threshold (refer to SPAM Scoring Chart)
Step 5: Click Save
Note: If 'Set the level of junk mail stringency' is not seen in the Junk Mail Controls prefences, contact the Enterprise Manager to either have them set the threshold or grant you access to set it from your account.
The table below provides how an account's threshold matches up to the score that our SPAM filtering software gives a particular message.
For example, if your threshold is set to a 5, our system would all all emails that score a 2.5 or less into the Inbox. If a message is scored above a 2.5 it would be sent to the Junk-Mail folder.
Account Threshold |
Header Score |
| 10 - Most Restrictive | 0 |
| 9 | 0.5 |
| 8 | 1.0 |
| 7 | 1.5 |
| 6 | 2.0 |
| 5 | 2.5 |
| 4 | 3.0 |
| 3 | 3.5 |
| 2 | 4.0 |
| 1 | 4.5 |
| 0 - Least Restrictive | 5 |